Bej Jelly collects various types of information from you — but only what is genuinely necessary to provide our services. Nothing more.
| Data type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact information | Email address, mobile number | Account Security & Support |
| Financial information | BKash/Nagad number, transaction history | Payment processing and fraud prevention |
| Device Information | IP address, browser, operating system | Security and technical support |
| Usage Data | Game history, betting patterns | Service improvement and personalisation |
Bej Jelly never collects unnecessary personal information such as religion, political views, or family details.
Bej Jelly collects information through three main methods:
- Directly from you: Information provided through registration forms, KYC uploads, support chats, and surveys or feedback forms.
- Automatically: When you use the Bej Jelly website or app, certain information is automatically collected through cookies, log files, and analytics tools.
- From Third Parties: Limited data may be received from payment providers (such as bKash, Nagad, etc.) or identity verification services — solely for verification purposes.
Bej Jelly takes consent seriously before collecting any of your data. By accepting this policy at registration, you give that consent — but you have the right to object to specific types of data collection at any time.
Bej Jelly only uses your data for the purpose it was collected. The primary uses are:
- Account Management: Login, password reset, and security-related communications.
- Payment processing: Confirming deposits, processing withdrawals, and maintaining transaction history.
- Service Improvement: Analyzing your game preferences and betting habits to deliver a more personalized experience.
- Fraud Prevention: To detect suspicious activity and keep all user accounts secure.
- Fulfilling legal obligations: Providing required information to regulatory authorities.
- Contact: Keeping you informed about bonuses, promotions, or important updates (you can opt out at any time).
⚠️ Bej Jelly does not sell your data to advertising companies or data brokers. There are no exceptions to this policy.
Bej Jelly may share data with third parties only in limited circumstances and under strict controls:
- Payment Providers: bKash, Nagad, Rocket, and bank — used solely to process transactions.
- Technology service providers: Cloud hosting and cybersecurity providers — bound by contract and not permitted to use your data for their own purposes.
- Law enforcement agencies: When required by court order or legal obligation.
- KYC Verification Provider: Authorized agencies for identity verification.
Every third party that works with Bej Jelly is required to sign a data processing agreement with strict terms around the protection of your information.
The Bej Jelly website and app use cookies and similar technologies. Cookies are small data files stored on your device that help recognize you on return visits.
- Essential Cookies: Keeping you logged in and the platform secure. Disabling these will affect how the platform functions.
- Performance Cookies: We collect data on time spent per page and any issues encountered in order to improve our service.
- Preference Cookies: Remembering your language preference and theme settings.
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect certain features.
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Bej Jelly follows industry-standard security practices to safeguard your data. The core pillars of our security infrastructure are:
- 256-bit SSL/TLS encryption: All data transmitted between your browser and our servers is fully encrypted.
- At-Rest Encryption: Sensitive data stored on our servers (passwords, financial data) is always encrypted.
- Two-factor authentication (2FA): Adding an extra layer of security to your login.
- Regular Security Audits: Independent cybersecurity experts regularly audit our systems.
- Minimum Access Policy: Bej Jelly staff can only access data that is necessary for their specific role.
- Data Backups: Data is stored in secure, encrypted backups.
If a security incident occurs that may affect your data, Bej Jelly will notify impacted users by email within 72 hours and take immediate action.
Bej Jelly believes you should have full control over your own data. That's why we uphold the following rights:
You can request to see what personal data we hold about you.
You can request corrections to any inaccurate information we hold.
You can request that your data be deleted after your account is closed.
You can request a copy of your data at any time.
You may object to specific types of data processing.
You can opt out of promotional emails or SMS at any time.
To exercise these rights support@bejjelly.net. Bej Jelly will respond within 30 days.
Bej Jelly does not hold your data indefinitely. How long we keep it depends on the type of information:
- Account information: For the duration of your account and up to 5 years after closure (as required by law).
- Financial transactions: Up to 7 years — in accordance with international financial regulatory requirements.
- Support Chat: 2 years after the issue is resolved.
- Device & Log Data: Automatically deleted after 90 days.
Once the retention period expires, Bej Jelly automatically deletes or anonymizes your data securely.
Bej Jelly strictly enforces an 18+ age policy. Our services are never intended for children or minors.
- Bej Jelly does not knowingly collect any information from anyone under the age of 18.
- If we become aware that we hold data belonging to a minor, it will be deleted immediately.
- Parents are encouraged to contact us if they suspect their child is accessing an unsuitable platform.
Bej Jelly may update this Privacy Policy from time to time. When significant changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- You will be notified at your registered email address about any significant changes.
- A clear banner will be displayed on the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy.
For any privacy-related questions or concerns, please reach out to our data protection team: support@bejjelly.net — We respond within 3 business days.